Contact UDI Market for product questions, order requests, collaboration notes, or general support. We aim to reply within two business days. If your message relates to a time-sensitive delivery, include your preferred delivery window and postcode so we can advise quickly.

Our support team can help with: confirming dimensions and materials, combining items, suggesting alternatives, and explaining delivery or cancellation steps in plain English. We cannot provide medical guidance, diagnose conditions, or guarantee personal outcomes; we can only describe products and practical use ideas.

Use the form below to send a message. Your details are stored only to handle your request, and you can ask us to delete them at any time. If you prefer email, write to our support address listed in the footer. For phone queries, call during standard UK business hours.

Operational address and company details are published across the site for transparency. If anything looks unclear, tell us — we will fix it.